Privacy Policy
Last updated: August 30, 2026
SeeLocal uses the information you provide to operate bookings, messaging, payments, and customer support.
What We Collect
- Account details such as name, email, username, and profile information.
- Booking and payment-related information needed to manage tours and transactions.
- Messages and activity data used to support itinerary, guide communication, and platform safety.
- Voluntary feedback survey responses you choose to submit.
- Site analytics data used to understand product usage, campaign performance, page activity, referrers, searches, preferences, and booking funnels.
Cookies and Local Storage
SeeLocal uses essential browser storage for login sessions, checkout recovery, booking details, saved drafts, referral or promotion codes, location prompt preferences, and similar site functions.
SeeLocal uses analytics tools such as Google Analytics, PostHog, and SeeLocal event logs to measure visits, link clicks, campaigns, product performance, and booking funnels. Google Analytics may use first-party analytics cookies for user and session measurement. PostHog may use first-party cookies or local storage for user, session, funnel, and replay continuity, and is configured with privacy controls for browser capture and session replay. Meta Pixel may use browser cookies to measure ad-driven visits, checkout starts, registrations, and confirmed purchases. When optional analytics is active, SeeLocal may also send a confirmed purchase to Meta from our server using hashed contact details and ad/browser identifiers for attribution and event deduplication. Turning off optional analytics below prevents Meta browser tracking and prevents the checkout from carrying Meta attribution into that server event. You can also use browser controls to limit or delete analytics storage.
Analytics Choices
We use non-sensitive analytics and preference signals to understand how people find SeeLocal, what they look at next, and which local experiences are useful. You can turn off optional analytics for this browser.
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How We Use Data
- To operate the SeeLocal platform and complete bookings.
- To connect customers and guides through chat and itinerary tools.
- To understand booking blockers from voluntary feedback.
- To personalize discovery, recommendations, saved plans, and reminders from account, browsing, referral, booking, and preference data.
- To improve the product, marketing, and customer experience.
- To prevent abuse, fraud, and unauthorized use.
Terms
SeeLocal account and marketplace terms are available at Terms of Service.
Contact
For privacy questions or business inquiries, contact info@seelocal.ca.